Refund & Cancellation Policy
Last updated: 29 October 2026
This policy explains how trials, cancellations, and refunds work for GetQRCode paid plans, which are billed through Razorpay in Indian rupees.
1. Free trial
Every new account includes a 14-day free trial of paid features so you can evaluate the service before paying. You can cancel anytime during the trial and you will not be charged.
2. Billing cycles
Paid plans are available on monthly, quarterly, and annual cycles. You are billed at the start of each cycle for the cycle ahead. Prices are shown in INR, inclusive of applicable taxes where stated.
3. Cancellation
You can cancel anytime from your billing settings. Your plan stays active until the end of the current paid cycle, and it will not renew after that. When a plan ends we keep all your data and keep your most-scanned codes active up to the free limit, pausing the rest so you can restore them later by subscribing again. Nothing is deleted on cancellation.
4. Refunds
Because a free trial is available before any charge, subscription fees are generally non-refundable once a billing cycle has started, except where a refund is required by law. If you were charged in error or believe there is a billing problem, contact us within 7 days of the charge and we will review it in good faith.
5. How to request help
For cancellations, billing questions, or a refund request, write to support@getqrcode.live from your account email. Include your account details and the charge in question so we can help quickly.